Customer Testimonials in Denver, CO
Had an excellent experience all around at this dealership, from service, to sales even finance everyone was great. Luis was fantastic and truly made the experience very enjoyable, the whole process was fast and easy, he even had Marlon take me outside and show me the ends and outs of the truck. Thank you guys very much.
I just recently purchased a Tacoma through groove and it was an exceptional experience all the way around. I’d really like to point out Josh, who worked with me start to finish. You could even say he worked through the finish as he has followed up with me just to ensure I’m still enjoying my new vehicle. Once I made the decision to buy a Tacoma, I reached out to multiple dealers in the Denver area, and Josh at Groove was by far the most prompt at getting back to me. Time is money, so I really appreciated ...
We got into a situation where we needed a larger vehicle 4 months after purchasing a brand new RAV4. We went into Groove Toyota and explained the situation. Brek sat down with me and went over all of our options and what would work best for us. He also gave me tips on what I could do with warranties I had purchased on the vehicle that I would not have known. When it came time to sign, he had everything ready extremely quickly and got us in and out. I was very worried we would end up way upside down on ...
Hamid at Groove Toyota is fantastic!! He sat down with my husband and I, listened to our needs and found us something that fit our budget that will be reliable for years to come. I highly recommend this dealership and Hamid.
First an for most. The saleswoman Adriyana D. was phenomenal. She answered all my questions with the rate and the finances. Went over the top and sent me pictures of the truck I was looking at. A lovely 2023 Toyota Tundra!!! Since I work out of town an always on the road. Best purchase not just for the truck, the customer service is over the top with her. I'll come back to buy another vehicle from her.
Excellent experience, I’ve purchased from Groove Toyota before and this time around was better than before. Luis really took the time to listen and ask me all the right questions to know exactly what I was looking for, he wasn’t just selling a car for commission but really taking care of the customer’s needs. He found the perfect car that checked all of my boxes. It was a 1 month waiting period but he made sure I was kept in the loop, when the car finally arrived, he walked me through each step of the process, and explained ...
My experience with Luis G. And Kelyn was amazing. We got our car 2023 forerunner with a great interest rate and great monthly payments. Luis was the best sales men. He was always trying to look for our best interest and was great person to work with. Super happy with what we walked out with and excited to use our new car for our family.
Had a very pleasant visit and was greeted by Luis Giraldo. Very pleasant visit was in to trade my 2020 Toyota Camry and the process couldn’t be any easier. Luis and Kellen Perales were attentive at all times and really put my wife and I at ease, thank you Toyota for having people like Kellen and Luis work at your dealership store in Littleton CO, good job.
Name is Louis and I had the pleasure and honor to have Byron Fludd over at Groove Toyota help me get into a new Toyota Tacoma. My life journey brought me to seek out a Toyota Tacoma after getting Tboned in my Kia soul which came close to nearly taking my life. As I walked into groove Toyota for the first time I met Byron, he was very professional, friendly, and low pressure, gave me alot of useful information about Tacomas that I was interested in and after which because I was so impressed I asked for his business card ...
Adriyana was great from start to finish. Always sent me updates on my 4Runner ETA. She was also great walking me through my options. Adriyana for salesperson of the year!
Very helpful, Yvie was great, we bought a car
Floyd is the best salesman ever! He is very polite , nice and excellent salesman! I would refer anyone to him, he treated me well.
Couldnt have made a better choice of where to purchase a vehicle from. Austin was so helpful and honest. He advocated for the mechanics at groove toyota to replace the timing belt and water pump free of charge simply becuase it was close to the manufactures recomended time to replace . Austin was also super responsive and made sure I was able to pick up the vehicle as soon as possible and even came in for another costomer and I on his day off.
Jared, was great with finding me a vehicle that met my needs very quickly and communicated through the whole process. Kelyn, was very knowledgeable helping me with my financing questions. I would not hesitate to reach back out to them with questions now even after purchasing my vehicle.
I had an awesome experience buying my first new car, a Tacoma. I had been searching everywhere for a Lunar Rock off-Road Tacoma and to my delight Brek called me up after an online inquiry and got the Tacoma of my dream ordered. The Tacoma took a while to come in, but Brek kept me informed the whole time with updates on where we were in the process. Long story short Brek was always curious and response and I look forward to working with him again.
Marlon is a great human being, help me and my mom out getting a new, translated every single word in Spanish, explained everything multiple times so we understand everything!!
Was about as good of an experience as I could have hoped for. Joshua the salesperson was fantastic. He worked hard to find the truck I wanted. When it arrived he made sure we were taken care of and the whole process went smoothly. When Joshua wasn't available the day I came to pick it up he arranged for Daniel to go over it with me and make sure I was good with everything before I drove it home. Stellar job!
Jared Hooper was extremely informative and professional through the entire purchase process of my Corolla. He provided great information and helped guide me toward the best options available. Highly recommended for anyone looking to purchase a Toyota
We just bought a Rav 4 from Groove Toyota and had a great experience. Our salesman Floyed was spectacular. Friendly not pushy and knowledgeable. We were able to get financing from their department and before we knew it we had a great vehicle that we will enjoy for years to come. They have their stuff together over there. Trust me, I’ve been taken by used car lots and a place like this takes the cake for professionalism .
I worked with Adriyana in sales on a new Tacoma she was pleasant and nice to work with. she helped alot with the new technology and made me feel welcome to come back any time for more questions. Dave
Groove Toyota was great. Jordan Todd did a great job helping me get my Corolla Cross. He let me know all the details on the car before putting a deposit. Did not feel rushed at all. Jordan kept me updated constantly on my Corolla Cross arrival. Super easy to be in communication. Exceptional work and even after I left the lot he was still updating me on my floor mats. Felt like the car process went smoothly.
Groove Toyota is a trustworthy dealer. I ordered a Camry, but it was on hold for at most 56 days. Groove Toyota agreed to refund my deposit. But I finally decided to change to a RAV4 instead. Yvie is a great sales representative and taught me a lot about the new car. Great experience and customer service in all.
Just purchased a new vehicle with the help of Bob Kroll. He was so great to work with and was instrumental in getting us in the car as quickly as possible. He kept us posted along the way with status updates of when cars became available. Would highly recommend Bob and the shop!
I just purchased a 2023 Tacoma from Groove Toyota. Byron Fludd was the gentleman I dealt with and he was excellent in every regard. He kept me updated regularly during the waiting period for the vehicle to arrive. I was an out of town customer and when the vehicle arrived they did everything they could to get the deal expedited and get me out the door and on my way home. I highly recommend Groove and Byron!
I bought my car here from Adriyana. I appreciate how transparent she was about the cars that I looked at. She was supportive of what I was looking for and I did not feel pressured by her at any point. Overall, great car buying experience.
I purchased a new vehicle from Groove and the whole process was fantastic. Yvie is a great person to work with and she made me feel comfortable moving through the process and like she knew what I really wanted rather than trying to sell me on something I did not want.
My salesman Bob Knoll was incredible. He always kept me up to date and was a pleasure to work with. Groove Toyota was also a great dealership to work with. Groove sells their new vehicles at MSRP with no markup, which is excellent. I look forward to working with Bob and Groove Toyota again for my next purchase.
Process went smoothly. Sales staff were patient while going through the buying process.
Groove Toyota was a pleasure to work with during the purchase of my new 4runner! Shoutout to my sales guy, Jordan, who kept things exciting and positive from test drive to key delivery! Thank you Groove!!
Youcef was friendly and professional. Helping us find our new Tundra!
Made buying a new car easy.
We had a good experience, and Luis gave us exceptional attention
My experience shopping with Groove Toyota was excellent! I worked with John Olmstead for several months as I waited for the right truck for me. John made the process so easy and was extremely helpful with any questions I had - even on his days off! Buying a new car can be a stressful nightmare but John and Groove made it so easy. I cannot recommend John Olmstead and Groove Toyota enough to anyone looking at purchasing a vehicle.
I highly recommend purchasing your next Toyota from Groove Toyota in Englewood, CO. The friendly, knowledgeable staff there were informative and patient from start to finish, and made the process painless and easy. Groove made me fell like a part of their family, and I wouldn't hesitate to return again one day when I need another quality vehicle!
Wonderful experience from start to finish. Kristian and the crew did an exceptional job keeping me informed throughout the buying process, and they were amazing in person when we picked the vehicle up. Made a once in a lifetime experience that much sweeter! I highly recommend Groove Toyota as well as their friendly and knowledgeable staff!
Luis Giraldo was a great salesman throughout the process of buying our new Toyota vehicle. He was more than accommodating to all of our questions and is very responsive in his communications. In this season of little inventory on dealership lots, Luis was able to get us into a used vehicle to test drive and then placed a hold on our vehicle which came in less than a month. Very impressed with the quality of service and respect that we have received at Groove Toyota.
Hamid was amazing to work with. Was easy going and made the experience great! We bought a Toyota RAV4 that I absolutely loved. Thanks Hamid! Shout out to Nallely Rodríguez, the Finance Manager, she was super friendly, knowledgeable and made the all process seamless. We highly recommended Groove Toyota
When I moved back to CO a few years back I took my Prius to the closest dealership, been doing that ever since. Now I’m in the market for a hybrid SUV, Groove was my first stop. My salesperson Mike listened carefully to what I wanted and why, and explained all the options. Couldn’t have been easier to work with, and I’ve bought cars as a woman on my own before — not always the case. I really recommend you Groove Toyota a try.
Super friendly experience, shout out to Mike, Josh, and Steve for getting me in my new vehicle!
Salesperson Robbie has restored my hope, He made my experience Nice, and simple, very considerate and explained every step. I will be recommending Groove for sure.
I recently purchased a Tundra here. With limited supply & availability Matt Nemetz was able to walk me through the process to make the best decision for me & my family & ultimately get ideal vehicle. A relatively seamless vehicle buying experience.
I was very satisfied and felt like I was treated with my best interest in mind and not what was going to make the dealer the most money. My initial visit with my saleswoman Yivie. She treated me like I was family and gave me the best experience. Yivie consistently exceeded providing the best customer service possible. She was very responsive and checked in frequently. Even after driving off the lot with my 2019 Jeep Cherokee. I would highly recommend this dealership as your number 1 choice!
This was the most straight forward, painless new car buying experience I’ve ever had. Josh and Larry provided exceptional customer service when purchasing my new vehicle. Thank you!
Went in to look at a used land cruiser, ended up snagging a 10k mile CPO 4Runner TRD Pro that happened to be sitting on the lot! My salesperson Adriyana was wonderful and very helpful throughout the process. They met me on my trade value, got the paperwork done quickly, and got me out on the road with fancy new off-road toy!
Just bought a 4Runner and I love it , Joshua Merbitz was my salesman. Can’t say enough about the professionalism and knowledge and available at any time while I waited for my car about eight weeks , I definitely buy my next car from him. Great guy.
Josh Merbitz made buying our 2023 Rave 4 Prime super easy. Kept me informed all the way from waitlist to delivery. Highly recommend the folks at Groove Toyota. Kelyn the finance manager was thorough, polite and very efficient. No questions went unanswered by anyone at Groove. By far the smoothest new car purchase experience I’ve ever had.
Very happy with my experience here! Josh Merbitz was my salesman and did an excellent job. He was very helpful and kept me in the loop at all times. I would 100% recommend him. Not only was my experience smooth but also fun. He is super personable and makes your time at the dealership enjoyable.
Above and beyond service 😁. 1st time buying thru online,NIA was very informative and assisted with all my questions,she even got information on I can have the vehicle transported to my town. She's a Rockstar!!!!!
Matt Nemetz provided a great buying experience for us from beginning to end. The whole Groove team are a friendly, well oiled machine, and treated us very professionally throughout the process. I also had an excellent experience on my first service this week. Thanks for your attention to the customer experience!
Matt was the best! Got us in and out with a smile on our faces. Thank you Matt!
Robbie was very knowledgeable and great at finding the Toyota I was looking for!
Great experience with our sales guy Jordan! Very professional. Impressive service facility.
Yvie was a excellent in finding the right car. She found me something in the style I like within the budget I could afford. 10/10 would come back again
Had a great experience purchasing a 2023 Tundra here. There was a mishap with a lost key, but my salesperson Matt Nemetz went above and beyond to meet me on a sunday (when they are closed) to bring me the key and do a walkthrough of the vehicle. I have purchased many cars and the experience is not always easy, but Matt made this process one of my best processes yet.
Friendly and Trustworthy Staff. I was walking the car lot while my car was in service (to pass time). Daniel Agnew politely greeted me and asked if I needed assistance. After telling him I’m just waiting for my car in service, he proceeded to ask if I’d like anything to drink or if he could answer any questions. It’s a small thing but I could tell he truly cares about customer service! Groove Toyota is the best!
Really good experience purchasing my Tundra through Groove Toyota. Eric has been very helpful throughout the process.
The service was excellent. I worked with a lovely man named Doug very helpful very genuine. He make sure you’re leaving with exactly what you were looking for.
Big shout out and mahalo to Daniel Agnew at groove Toyota He worked hard and went above and beyond to assist and accommodate me and my family tonight. I highly recommend hitting him up for assistance in your next car purchase.
Adriyana Davoud was extremely helpful. She was available by face to face meetings, phone calls and text messages. She was patient, knowledgeable and very helpful. I would recommend requesting her to help you on your next car purchase/lease.
Indeed the last family owned dealership, Super friendly staff, I talked to Daniel Agnew and this guy was very helpful very honest, no one was trying to push me to buy a car!! The most important thing they didn’t charge for any market adjustment or hidden fees, upfront and honest people
Daniel Agnew helped us throughout the process. He was very helpful, and polite. A wonderful, friendly experience! We recommend Groove Toyota and Daniel Agnew for your next purchase! Thank you for the service Daniel!
Serviced on time, great customer service.
Both great rides
Just bought my brand new RAV4 Hybrid Woodland Edition and I love it! Buying this car was the best experience I could have asked for. Jordan Todd and all the sales staff were super friendly, fast, and took care of every detail from start to finish. I would 100% recommend Groove Toyota to anyone interested in buying a new vehicle. 5-star experience.
(Translated by Google) I just wanted to express my gratitude for Marlon during our new vehicle purchase. Buying a car can be exciting and also overwhelming at the same time, trying to figure out what you want and within a budget can be very difficult when you don't have someone who speaks your native language. Marlon went above and beyond and worked with us to find the perfect vehicle that exceeded our needs. The car buying process was not only very easy, but also a pleasant experience. Thank you Marlon for the hospitality you provided and the incredible ethic ...
I went into Groove feeling like I knew what I wanted to get, I just needed to clarify some of the finer details. I worked with Robbie Sauzek, and he answered my questions about variances in trim levels before showing me a few trucks they had in stock. He was quite honest about pros and cons of some features I was considering, even talking me out of some that would have just upped the purchase price. I’m the end, I ended up getting more in the truck through packages than I thought I would at about $10k less than ...
My wife and I were treated with the upmost courtesy and professionalism from our sales lady, Nia Duran. Today’s autos are very “High Tech”. This is why a sales person must give you their time and courtesy in explaining all operations. Nia’s excellence and willingness to help with all our questions is just one reason why I give her the highest grade possible. When you spend $50,000 plus for a new car, it is important that the entire sales staff take the time to guide you through every phase of the sale, mechanics of the car, and the financing ...
Purchased a pre owned vehicle from Groove Toyota. The staff was helpful even for a busy Saturday. Adriyana from the sales team was great and answered all my questions.
Big thanks to Robbie at Groove Toyota! He helped me and my wife find a certified pre-owned 2021 subaru outback the same day. He did his best to make the experience as painless as possible and was always checking up on us through the process. Couldn't ask for a better salesperson helping us out.
I’ve been a Groove Toyota customer for 17 years. I’ve purchased a new Tundra and a new 4Runner during that period. Through the years I’ve developed a high degree of confidence in the dealership’s honesty, professionalism and competence overall. Groove Toyota seems to be a very well managed dealership with excellent people working for it. I’ve been very pleased with my Toyotas, they’re great vehicles. Many thanks especially to Kent Williams (service representative) and Dan Southern (sales representative). Dan Southern provided excellent professional service throughout the sales and purchasing process re my recent 4Runner purchase. ...
They took great care of our Tacoma, quick service, I also appreciate they give you uber rides back home in case you need it.
John was great and helped us find a Rav4 Prime when no one else could
I believe I had the most friendly, professional salesman ever!! Robbie Sauzek was absolutely great. Since I was purchasing a vehicle for USAgain LLC, out of State (sight unseen), communication and trust was utmost important. Robbie delivered. He worked out a fantastic deal that I didn't have to go back and forth on (like most dealerships). I appreciated his caring attitude. I will definitely return to Groove Toyota and ask for Robbie. This is how you get return customers!!
My significant other and I were looking to purchase a specific Toyota car and we both hated the idea of going to a dealership. Thankfully we reached a point where we decided to call - Karen with Groove Toyota answered, had immediate answers, was transparent, genuine and clear, and we were off! It was both of our first car-buying experiences and we felt comfortable and truly taken care of the entire time. Karen was EXTREMELY responsive across the variety of mediums (call, text, email) and always made sure that we were kept up to date. There were hiccups with availability ...
Significantly better than their neighbor, Groove Subaru. We’ve had much better service experiences for our Prius than for our Outback.
(Translated by Google) Very good attention since we entered Groove Toyota, all the staff are very friendly, especially Luis Daniel who helped us in the process of buying the car. (Original) Muy buena atención desde que ingresamos a Groove Toyota todo el personal muy amable, en especial a Luis Daniel quien nos ayudo en el proceso de la compra del carro.
(Translated by Google) Very good attention excellent service 👌 Thank you very much Luis Daniel. (Original) Muy buena atención servicio excelente 👌 Muchas gracias Luis Daniel.
What can I say, my experience at Groove Toyota was exceptional. Right off the bat Byron and Joe took care of me from the sales side. They worked with me on the pricing and made sure I felt comfortable with the deal on the 2022 Tundra I bought. From there, I worked closely with the finance department to find a loan that fit my needs. Make sure you ask for Steve Altvater! He is the best!! I am going to be sending all of my friends and family to Groove, just because I know I can trust them and they will ...
(Translated by Google) Excellent attention in Spanish especially from Luis Daniel Giraldo (Original) Excelente atención en español especialmente de Luis Daniel Giraldo
Luis Giraldo was our wonderful sales consultant. The entire experience was stress free, which is unusual these days when purchasing a used vehicle. We commend the integrity of Groove, a family owned dealership & will continue to support & refer Luis to clients & friends. In appreciation, Babs Oliver
Josh Merbitz at Groove Toyota was great! Very patient, understanding and non forceful. Was helpful during the entire process and was able to help find me a great used car in my budget. He was professional and overall wonderful. Id definitely recommend working with Josh at Groove Toyota.
Great dealership with great customer service. Jordan was phenomenal and made sure we got our new Tundra in timely matter and everything went as smooth as it gets. Highly recommend!!!
Thank you Patti Koebele for a great experience. Highly recommend having Patti handle your purchase at Groove Toyota!
They were able to fix the problem in a couple of hours. They arranged a lift ride back to work for me and I picked up later that same afternoon. Very convenient and ultra-professional. I will be taking our Rav 4 back the next time it needs service.
Patty was fantastic at helping me get my new Prius. When other dealers wouldn’t even put me in a wait list, she set me up and gave me updates. When my car arrived, she made the car buying experience efficient and even enjoyable. She has my respect and sincere appreciation.
Adriyana Davoud served us in exceptional manner, very professional, knowledgeable, clear, polite and friendly. We think she will able to grow with Dillership. Best wishes to Management and Adriyana. Happy Holidays. Mark Lyubinin as nd Valentina Shostak
Jordan was great to work with, he listened to what we wanted and followed through with everything from start to finish. He is a very honest, kind person. I would recommed asking for him if you want to buy a vehicle at Groove Toyota.
Just bought a 2023 Tacoma with help from Luis Giraldo. He was very helpful getting the truck ready to be picked up ASAP. Very friendly and made sure I got what I needed.
Good experience, Brek was great!
Great sales service from Luis! Super responsive and nice, the whole car buying experience was smooth.
Had a great experience with Luis in buying a vehicle.
Attn: Rob Edwards We just bought a sequoia at your dealership yesterday and had such a wonderful experience from start to finish. Chad was the initial person I spoke with on the phone and e-mail and he was so knowledgeable re all the models details, 2023 v 2022 etc and was able to find me some inventory that the other 8 dealerships in Colorado didn’t have. He was a pleasure to work with and very quick to respond. Then Byron who we worked with once there was equally incredible and knowledgeable. And if he didn’t know the answer to something he’...
I placed my order for a new bZ4X, which after arriving at my destination, was then put on a recall & held. It was a rather long 8 months between my order & my purchase. During that time my salesperson, John Olmstead, did a great job of keeping me informed of updates & anticipated timing for the availability of my car. Both John & the finance team were easy to work with & got me out the door with my new purchase. I recommend working with this team!
Our son recently worked with Jordan Todd on the purchase of his very first new vehicle. Jordan did not pressure him into something he didn't need or couldn't afford, rather he helped him to find the best car for his budget and needs. Throughout the process, the entire staff here was courteous and professional and made this a wonderful experience for all of us. We would highly recommend buying from this dealer.
I had an amazing experience car shopping and buying with Groove Toyota, and specifically with Voucef Smail. Voucef made our car purchase easy, no haggle AND he worked to get the price we requested! I purchased a used 2004 Toyota Camry for my teenage son. This is the second vehicle I purchased with Groove Toyota. I will be back again!